INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

As Kiramitchi, we offer our customers Turkish, German, Spanish and domestically produced tiles. We guarantee up to 30 years for our domestic and foreign tiles.

Where can I view my sales receipt?

You can view the products both online from our website and directly by visiting our showroom. Our showroom is located on the 1st floor of Qafqaz Business Center.

Our tile specialists are ready to answer all your questions

How can I return an item?

The delivery time of the tile varies depending on the product you choose. If the product is currently in our warehouse, it will be delivered to your address within 3 working days, if not, approximately 2 weeks. Taking into account this period, please order in advance

Will you restock items indicated as “out of stock?”

We recommend you to come to our showroom. Here you can see the tiles in situ and get the necessary information from our professional team. After calculating the price according to the size of your roof and giving you the final offer, the choice of tiles is made. You can also include accessories, wood framing, insulation materials and workmanship in the order.

Our address is located on the 1st floor of Qafqaz Business Center.

Contact us

EMAIL US FOR ANY QUESTIONS